CWG launches customer engagement platform for its 1.1+ million weekly visitors

A new engagement platform for use by residents, office workers and visitors to enhance their experience

  • The App will serve over 1.1+ million visitors who come to Canary Wharf each week and act as a guide to anyone visiting, working and living at Canary Wharf
  • The platform will bring together everything CWG has to offer into one online platform, including digital interactive maps, what’s new to the Wharf, offers and promotions
  • It will unite the 128-acre Canary Wharf community of residents, office occupiers, retailers, restaurateurs, and visitors
  • Canary Wharf’s retail offering comprises over 300 shops, cafes, bars and restaurants, a year-round events programme, one of London’s biggest roof gardens and an award-winning, free-to-visit, public art collection. All within 15 minutes’ walk
  • CWG are partnering with Proptech company Equiem, which is providing the platform with more features being regularly added
  • The App is accessible by phone and desktop and covers the whole CWG Estate
  • To find out more information about how to download the App click here

Michelle Laramy, Director of Customer Experience at Canary Wharf Group: “We are delighted to partner with Equiem to develop a CWG Estate wide App.  This is a major step in our ambition is to create an extraordinary environment for our residents, workers, and visitors so they can fully enjoy all the benefits of Canary Wharf. By bringing our unique offering online, we are creating a genuinely customer-centric experience for all our communities and providing them with everything they need in once place – it’s all here.”

Bronny Wilson, Regional Head – Europe, Equiem: “The Canary Wharf estate is one of the most iconic urbane destinations in the world. Their ambition to grow and empower their community resonates with everything Equiem stands for and believes in. We are delighted to work with them to equip retailers, restaurants, residents, visitors, and workers with user-friendly technologies to enhance and streamline an already vibrant destination.”


Related News