WiseAlpha Technologies

Community Manager


WiseAlpha, one of London’s most exciting fintech companies, is looking for a full-time Community Manager to help us grow our community of investors and drive engagement amongst our users.

About WiseAlpha
We’ve recently just closed a funding round of £2.9 million and we are ready to grow! We are a Fintech that is shaking up the banking and corporate bond industry. Until now, the corporate bond market has remained largely untransformed by technological innovation and access has remained out of the hands of everyday investors. WiseAlpha is leading the way in opening this multi-trillion asset class to the masses. Our philosophy is one of market liberalisation and freedom of access to the best investments. And, not that we like to brag, but we also won the award for Best Investments Provider at the British Bank Awards 2018. (Did we mention we’re nominated again this year?)

About you
You are an experienced Community Manager with a passion for building out vibrant online communities. You are someone who doesn’t wait to be asked and instead comes to the table full of suggestions. We are looking for someone who has moderated a forum with previous experience in Fintech. This role is best suited to someone who is lively and energetic. It will require a lot of autonomy and ownership so we want someone who really wants to create and lead a highly engaged community of investors and influencers. You have a knack for kicking off discussions, creating content themes and topics, and hosting events and meetups.

What will I be doing?
You’ll be working closely with the CEO as well as the design and sales team to get a better understanding of our community and how you can best serve them. You will collaborate with the entire team and external partners/influencers to identify new ways to drive engagement and interaction within the community. Your voice matters! We want you to be proactive in your approach to managing our network of investors and driving the success of our community. We are open to all suggestions as to how we might be able to further engage our community and grow our user base.

Skills and experience
We are open to applicants from a wide range of backgrounds but at a minimum, you must have the following qualifications or experience.

Skills: Social Media, Community Management, Community Building, Content Creation, Event Planning

Experience as a community manager including experience moderating an online community
Ability to create and manage social and editorial content calendars
Previous experience organising and overseeing events/meetups
Previous experience in the fintech ecosystem
A champion of social media with a track record working across multiple social media platforms

Nice to have:
Previous experience encouraging members to post and engage with other community members
Previous experience keeping online discussions focused, spam-free, and non-controversial
Experience in building out online forums from scratch (using a platform like Discourse)