Heartlink

Director of Operations

Vertical
HealthTech
Department
Operations

Company Overview:

HeartLink (current working name) is a for profit social enterprise based in London, UK that will “evolutionise” how we plan for end of life and bereavement. Through a streamlined one stop platform, individuals will be able to receive compassionate, customized support as they plan for the end of life or as they grieve for the loss of a loved one. We aim to offer our clients transparency in pricing, personal choice of curated services, and innovative ways to give back.

Job Summary:

This part time Director of Operations role will streamline systems, set up structures and manage daily early stage operations for the start up.

Key Responsibilities:

  • Organize & streamline organization structure (google suite, file sharing, etc)
  • Align operations to meet key performance indicators
  • Streamline a financial system for early expenses.
  • Contribute to branding/marketing design and implementation
  • Drive new partnerships and vendor relationships
  • Support founder in preparing for investor pitches
  • Lead research and development of services
  • Serve as key liaison with tech team for platform design & testing
  • Prepare for B Corp certification process
  • Handle general “office” tasks such as transcribing, mtg scheduling, & email drafting.

Qualifications and Skills:

  • You are experienced with streamlining operations and making things efficient
  • You are passionate about “evolutionising” the end of life & bereavement space
  • You are a highly experienced, flexible team player
  • You have experience in the start-up space
  • You are intrinsically strategic & you want to make a positive difference in the world
  • You are comfortable talking with anyone and everyone
  • You are impeccably professional and have the utmost integrity
  • You are a problem solver to the core
  • You are humble, dependable, trustworthy and reliable

Details & Salary:

This position is a part-time contract position that will require 20 hours per week, flexible for the right candidate. The salary for this role is dependent on experience.

How to apply:

Send your resume and a thoughtful cover letter why you, your skills and HeartLink make a good fit. Email to: Michelle at info@ourheartlink.com.

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