Senior Support Analyst / Platform Engineer

Fintech Payments
Product Software / Systems


We’re looking for an open minded, detail-oriented and empathetic problem solver to join our Production Services team at Bankable.

We’re a small team of multi-disciplined individuals with an interesting array of responsibilities. Obviously including the internal and external production support, also our test environments, Security (with a capital S!), internal IT and Client Support. Caps there as well, our clients are *very* important to us!

We offer Payment and Virtual Ledger solutions to many industries. Our products are wide and varied. They have many uses and our clients vary from rapidly growing hip new startups (agile expenses, food delivery, Blockchain…) to established organisations needing a flexible partner to create challenger banks or simply manage their money.

Our products are accessible via Web Interfaces and APIs, they run on Linux, our internal IT runs on Windows. We use PostrgreSQL, Java based micro-services, C++ based logic engines, Ansible for IT Operations, various top secret Security tools and the cloud is right around the corner.


About You:

  • 8+ years’ experience supporting bespoke mission critical applications, ideally in financial services
  • Knowledge of Linux OS and general networking protocols
  • Knowledge of SQL, particularly with bespoke application database structures
  • A pragmatic approach, especially to practices like ITIL and security frameworks
  • Experience with risk management and audits (changes, security, etc..) a big plus
  • Work collaboratively, across functions and happy to chip in
  • Previous work experience in the payments is a plus, not mandatory


What we will offer you

  • Work at a fun, fast-paced FinTech based in Europe’s largest technology accelerator Level39 (Canary Wharf, London). In addition to awesome views of London, our office offers unlimited coffee brewed by a slick Nespresso machine, fresh fruit for breakfast and freshly baked cookies every day at 3pm!
  • A collaborative work environment where you are encouraged to take the initiative
  • You will have the flexibility to grow and shape your career within Bankable, based on your interests and ambitions