L39 member DigitalGenius , the consumer-focused AI firm has today announced a series A funding round to the tune of $14.75m (£11.2m).
The round is led by Germany’s Global Founders Capital and a number of other firms including MMC Ventures bringing DigitalGenius’ total funding to $26m.
DigitalGenius power more than 35 business contact centres around the world, including household names such as KLM, Unilever and Eurostar.
A leader in deep learning applications in the consumer industry, DigitalGenius has been growing steadily at Level39.
“Our technology works as an intelligence layer on top of existing customer service platforms to automate and significantly speed up case resolution, transforming the way work is being done in contact centres,” said DigitalGenius’s founder and chief executive Dmitry Aksenov.